Job Summary Purpose and Objective LandisGyr is expanding its ServiceNow use and is looking for an Analyst / Developer to join the team, with the following main objectives: Be the main point of contact to CSM and ITSM tier 1 and tier 2 support, as well as execute configuration / customization and scripting activities on the platform, AWS and Portal, due to projects or Change Requests. Key Performance Indicators SLA and User Satisfaction score related to Incident and Change Requests. Successful d…