Supervisor de teleatendimento NIII

Job Title: Supervisor de teleatendimento NIII Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core Responsibilities - Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and…