Technical Support Specialist
Unknown
Descrição da Vaga
Technical Support Specialist - Your role will involve resolving low- to medium-complexity contacts efficiently and effectively. Key Responsibilities: Capture and resolve client queries in a timely manner Record all calls and register the contact in the ticket registration platform(ITSM) Attend to on-site issues with workstation computer equipment Direct each contact (ticket) to the corresponding resolution group for prompt attention Advise users seeking support in processes not related to works…
Publicado há 1 dia
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